**The Metro-Kolkatan epic** Episode 2: Operation “call centre acquisition”

Taking off from the last episode…

I was at Dum Dum and walked my way to a street called Jesore Road. After eating some rice noodles at a random dhaba     ( Dhaba and noodles !!!! Now thats a crazy combo 🙂 ) I suddenly started thinking how ridiculous it seems to go all the way from Joka to Dum Dum (> 35 km)  without having any work sans writing a blog post and eating rice noodles.

And hence  decided to do some random thing. Then I walked  into some arbitrary call centre

I went in and there was this pseude looking guy ( would have used the word “gay” but for the sake of political correctedness, sticking to ‘pseude’) He was the manager. I snatched his pen and paper.  I started drawing blocks and boxes like you see in the Software enginering course!  And finally I said …

There !!! That is the due-diligence, acquisition and re-structuring propaganda for your call centre !!!  So I am taking over and will become your new boss

I expected him to lash out. But …

He went like, “God ! I knew it ..I knew someone would come to buy it. I am not just a manager but the owner too. I am tired of the BPO industry. Its monotonous and a no-brainer . The industry is down because of the global crisis. And that too in Kolkata, its far worse than in other parts.Please buy it ” He took out papers. ” How much are you paying ? Cheque or cash is okay”

I wondered if it really is so swift and easy …buying a firm ! Or probabaly that is so , only for a small call centre in Kolkata. Anyway back to the situation …

I didn’t know what to do.  The acting is going too far. I was only expecting him to kick me out for ofering to take over his centre. But he seemed to treat me like  a Messiah now 😐 He started ranting about the lives of his employees. Started shooting out super corny lines about families, social status etc., :O

While he was delving in the glory of  playing damsel-in-distress , all I was thinking was how much  ass-kicking was in s

tore for me.

Poor chap even ordered coffee to be brought in. At this I got up and told him the truth. Well ! After a dose of verbal thrashing for what he called  a sadistic prank, he threatened to call the police for nuisance. Hehe .. I dont think that was a criminal offence. But well ! Guess I showed him hope in a service industry world where there seems to be no hope owing to the economic downturn et al. 😐  Anyway …

I walked out, but not before finishing the coffee 😛

(the saga continues)